Privacy policy

1. Information We Collect

We may collect the following types of personal information, depending on how you interact with our store:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing + shipping address

Order & Payment Information

  • Products purchased

  • Payment method (processed securely through Shopify)

  • Transaction details

Account Information (if you create an account)

  • Username + password

  • Saved preferences

Device & Usage Information

Automatically collected through cookies and similar technologies:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Shopping actions (cart behaviour, wishlists, etc.)

Communications

Information you provide when contacting us, such as emails or messages.


2. How We Use Your Information

We use your information to:

Provide & Improve Our Services

  • Process and fulfil orders

  • Manage payments

  • Provide order updates

  • Arrange shipping

  • Handle returns or issues

  • Maintain your account

  • Improve our products and website

Marketing & Communication

  • Send updates, promotions, and newsletters (only with your consent)

  • Provide personalised recommendations

You can unsubscribe from marketing at any time.

Security & Fraud Prevention

  • Verify identity

  • Detect or prevent fraudulent activity

  • Protect our website + customers

Legal Requirements

  • Comply with laws

  • Respond to requests from authorities


3. How We Share Your Information

We may share your information with:

Shopify (our website host)

Shopify processes payments and stores data securely to run our store.
To learn more, visit: https://www.shopify.com/legal/privacy

Service Providers

  • Payment processors

  • Fulfilment and courier services

  • IT and analytics providers

These partners only use your information to perform services on our behalf.

Marketing Partners

We may use Shopify’s advertising features to deliver personalised ads across different websites. You may have the right to opt out depending on your location.

Legal Authorities

If required by law, court order, or government request.


4. Cookies

We use cookies to:

  • Remember your preferences

  • Improve site performance

  • Analyse traffic

  • Provide a personalised shopping experience

You can manage cookies in your browser settings.


5. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt-out of marketing

  • Request a copy of your information

To exercise any of these rights, email us at hello@littleroamers.com.


6. Children’s Privacy

Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove it.


7. International Transfers

Your information may be transferred and processed outside of New Zealand, including by Shopify’s global servers. Shopify uses legally recognised safeguards for international transfers.


8. Data Retention

We retain your personal information as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies


9. Updates to This Policy

We may update this Privacy Policy occasionally.
When we do, we will update the “Last updated” date at the top of the page.


10. Contact Us

If you have questions about our privacy practices or would like to exercise your rights, contact us:

📧 hello@littleroamers.com